This privacy statement explains what personal data Channel Studios Limited collects from you, through our interactions with you and how we use that data.
Who we are
Our website address is: https://www.channelstudios.co.uk.
Channel Studios Limited is registered in England and Wales under company number 08372331.
Personal data that we collect
Channel Studios Limited collects data to operate effectively and provide you with services best suited to your individual needs.
You have choices about the data we collect. When you are asked to provide personal data, you may decline, but if you choose not to provide data that is necessary to deliver our services in full to you, the service delivered may be limited.
The data we collect depends on the context of the services you require to be delivered from our company, the choices you make, including protecting your privacy, and the products and services you use.
How we use personal data
Channel Studios Limited uses the data we collect for three basic purposes:
- To operate our business
- Provide our service to you
- To send communications to you
In carrying out these purposes we collect data to give you information about our services.
Providing and improving our products
We use data to provide and improve the services we offer and to improve essential business operations. This includes delivering our services, maintaining and improving the performance of our services and products, developing our customer service, conducting research and providing customer support. Examples of such uses include the following:
Providing Services- we use data to carry out your instructions with us and to provide our services to you.
Client support – We use data to provide customer care and support services.
Provision of Services – We use data to provide our services that have been agreed with you.
Service Improvement – We use data to continually improve our services to you.
Business Operations – We use data to develop, analyse and feed into business intelligence that enables us to operate, protect and make informed decisions and report on the performance of our business.
Communications – We use data we collect to communicate with you and personalise our communications with you.
Reasons we share personal data
We share your personal data with your consent.
We will access, transfer, disclose and preserve personal data, when we have a good faith belief that doing so is necessary to:
Comply with applicable law or respond to valid legal processes, including from law enforcement or other government agencies;
Protect our customers, for example to prevent spam or attempts to defraud users of our services;
Operate and maintain the security of our services, including to prevent or stop an attack on our computer systems or networks; or protect the rights or property of Channel Studios Limited, including enforcing the terms governing the use of our services.
How to access and control your personal data
You can request to view, edit or delete your personal data by contacting our office, in writing, at;
46 Manor Court
Salesbury Hall Road
Ribchester
Lancashire
PR3 3XR
Cookies
Our website uses cookies which are small text files that originate from us and are stored on your computer or website server. They do not retrieve information about you that is stored on your hard drive and do not corrupt or damage your computer or computer files. They help us identify website visitor behaviour and visitors’ particular preferences.
With regard to each of your visits to our site we may automatically collect the following information:
Technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform.
Information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our site (including date and time); products you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call our customer service number.
Credit card details
Channel Studios Limited will never ask for Credit Card details and request that you do not enter it on any of the forms on the Channel Studios Limited website.
External sites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. Channel Studios Limited is not responsible for the content of external internet sites. You are advised to read the privacy policy of external sites before disclosing any personal information.
Remember the risks whenever you use the internet
While we do our best to protect your personal information, we cannot guarantee the security of any information that you transmit to Channel Studios Limited and you are solely responsible for maintaining the secrecy of any passwords or other account information. In addition other Internet sites or services that may be accessible through Channel Studios Limited have separate data and privacy practices independent of us, and therefore we disclaim any responsibility or liability for their policies or actions. Please contact those vendors and others directly if you have any questions about their privacy policies.
Where we store and process personal data
Personal data collected by Channel Studios Limited will be held securely and we take steps to ensure that the data we collect under this privacy statement is processed according to the provisions of this statement and the requirements of applicable UK & EU law.
Security of personal data
Channel Studios Limited is committed to protecting the security of your personal data. We use a variety of security technologies and procedures to help protect your personal data from unauthorized access, use or disclosure. For example, we store the personal data you provide on computer systems that have limited access and are in controlled facilities.
Our retention of personal data
Channel Studios Limited retains personal data for as long as necessary to provide the products and fulfill the transactions you have requested, or for other essential purposes such as complying with our legal obligations, resolving disputes and enforcing our agreements. Because these needs can vary for different data types in the context of different products, actual retention periods can vary significantly.
Blog comments and your account
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Visitor comments may be checked through an automated spam detection service.
Access to information
GDPR gives you the right to access information held about you. Your right of access can be exercised in accordance with GDPR guidance.
Changes to our privacy policy
Any changes we may make to our privacy policy in the future will be posted on this page. Please check back frequently to see any updates or changes to our privacy policy.
How to contact us
Unless otherwise stated, Channel Studios Limited is a data controller for personal data we collect through the services/products subject to this statement. Questions, comments and requests regarding this privacy policy are welcomed. Please contact us via the form on our website https://www.channelstudios.co.uk/contact-us/
